Privacy Policy

At Serendipity Art Consultancy, I respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains how I handle personal information when you visit this website or contact me.

Who I am

Serendipity Art Consultancy is the professional activity of Delphine Munro, independent professional established in Luxembourg.

Email: delphine@serendipity-art-consultancy.com
Autorisation d'établissement: 10198084/0
VAT identification number: LU37714249

I am responsible for the processing of personal data collected through this website.

Information I collect

I may collect personal information that you provide directly when you contact me, for example through the contact form or by email. This may include your name, email address, organisation, telephone number and the information contained in your message.

The website may also collect limited technical information that is necessary for its operation, such as information relating to your browser or device.

How I use your information

I use personal information only when necessary to:

• respond to enquiries;
• communicate with prospective or existing clients and collaborators;
• provide or discuss my consultancy services;
• operate and maintain the website; and
• comply with applicable legal or administrative obligations.

I do not sell, rent or otherwise trade personal information.

Legal basis

Depending on the circumstances, personal information is processed because it is necessary to respond to your enquiry or take steps at your request before entering into a professional relationship, to perform a contract, to comply with a legal obligation, or for my legitimate professional interests.

Where consent is required, I will ask for it.

How long I keep your information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by applicable legal or accounting obligations.

Your rights

Under applicable data protection law, you may have the right to request access to, correction or deletion of your personal information, as well as other rights provided by the GDPR.

To exercise your rights or ask a question about how your information is handled, please contact me at delphine@serendipity-art-consultancy.com.

You also have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD).

Third-party services

This website does not use Google Analytics. It uses Cloudflare Web Analytics, a privacy-friendly service that measures aggregate visits to the website. Cloudflare Web Analytics does not use cookies, does not collect personal data and does not track visitors across websites; it provides only anonymous statistics such as page views and referring websites.

The website contains a link to LinkedIn. Clicking on that link will take you to LinkedIn's website, where LinkedIn's own privacy and cookie policies apply.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, my services or applicable requirements.